Guides and support for products and services

Whether it’s for business cards, NAB Connect, merchant services or one of our other business services, we’ve got helpful online guides and support.

Business and commercial card support

Find the right help to manage your business credit cards.

  • Make repayments.

  • Change your PIN.

  • Change your credit limit.

  • Add a cardholder or a third-party authority.
Explore our business and commercial card guides

Merchant support

Information and support for your merchant services.

  • Terminal solutions.

  • EFTPOS terminal user guides.

  • Security tips to protect EFTPOS terminals.

  • Merchant fees and charges.
Explore our merchant services guides

NAB Connect support

Resources to help you get the most out of NAB Connect.

  • Demonstration videos and help guides.

  • Getting started and using NAB Connect.

  • NAB Connect updates.

  • NAB Connect fees and charges.
Explore our NAB Connect guides

Need help with personal banking? Take a look at our help and support for personal banking products.

More helpful resources

Help

Guides, tools and FAQs to help you manage your banking products and services.

Financial assistance

If you’re experiencing financial difficulty, there are some ways we can help.

Important information for our business banking products

Find our product disclosure statements and terms and conditions for business banking products and services.

Customer due diligence

Our customer due diligence process helps us understand the purpose and nature of how you bank with us.

Identity verification and protection

NAB Identity Protect is responsible for identity verification to meet regulatory requirements and keep you and your accounts safe. Learn more about the work they do.

Get in touch

Contact us

Visit our business banking contact page for how-to-guides and FAQs, as well as contact numbers.

View all business banking contacts

Visit a NAB branch

Our business bankers are located all around Australia.

Find a NAB business banking centre

Important information